Thank you for shopping with TANOLAL LLC. We are committed to providing a convenient and reliable shopping experience for our customers. This Shipping Policy explains how we process and deliver orders placed through our online store.
1. Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or holidays may begin processing on the next business day.
During holidays, promotional periods, or periods of high order volume, processing may take additional time.
Once your order has been shipped, available tracking information will be provided so you can monitor your shipment.
2. Shipping Times
Our standard shipping delivery timeframe is generally:
3–7 business days after the order has been processed and shipped.
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, shipping carrier, weather, holidays, customs procedures, and other circumstances outside our reasonable control.
3. Shipping Destinations
We may ship orders to eligible destinations displayed during checkout.
Available shipping destinations may vary depending on product availability, carrier service, destination restrictions, and other applicable factors.
If a destination is unavailable during checkout, we may be unable to process an order for that location.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
Shipping costs may vary depending on the destination, order size, shipping method, and other applicable factors.
We may occasionally offer promotional shipping options or free shipping on qualifying orders.
5. Tracking Information
When tracking information is available, it will be provided after your order has been shipped.
Please allow some time for the shipping carrier's tracking system to update after a tracking number has been issued.
If tracking information does not immediately show movement, this does not necessarily mean that your shipment has been lost.
6. Delivery Delays
We work to process and ship orders promptly; however, delays may occur due to circumstances outside our reasonable control, including:
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Shipping carrier delays
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Severe weather
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Natural disasters
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Holidays or seasonal volume
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Customs processing
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Incorrect or incomplete shipping information
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Transportation disruptions
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Other unforeseen circumstances
We cannot guarantee a specific delivery date unless expressly stated otherwise.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
Please carefully review your:
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Full name
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Shipping address
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Apartment or unit number
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City
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State or province
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ZIP or postal code
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Phone number
If an order is returned because of incorrect or incomplete information provided by the customer, additional shipping charges may apply if the order needs to be reshipped.
8. Lost, Stolen, or Missing Packages
Once a shipment has been handed over to the applicable shipping carrier, delivery is subject to the carrier's handling and delivery procedures.
If tracking indicates that a package was delivered but you cannot locate it, we recommend checking around the delivery location and contacting the carrier for additional information.
You may also contact us at TANOLALLLC@outlook.com, and we will make reasonable efforts to assist.
9. Damaged Packages
If your package arrives damaged, please contact us as soon as possible after delivery.
Where appropriate, please provide photographs of the damaged packaging and product along with your order information. This information may help us evaluate the issue and determine the appropriate resolution.
10. Changes to Orders
If you need to change your shipping address or other order information, contact us as soon as possible after placing your order.
We cannot guarantee that changes can be made once an order has entered processing or has already been shipped.
11. International Orders
For international orders, delivery may be affected by customs procedures, import requirements, taxes, duties, or other regulations applicable in the destination country.
Customers may be responsible for applicable customs duties, import taxes, or other charges imposed by the destination country where required by law.
International delivery times may also vary depending on customs processing and local carrier operations.
12. Contact Us
If you have questions about shipping, delivery, or your order, please contact us:
TANOLAL LLC
250 66th St
Avalon, New Jersey 08202
USA
Email: TANOLALLLC@outlook.com
Phone: +1 240-394-1246
We appreciate your business and thank you for choosing TANOLAL LLC.